or call us at 877.710.0413.SciQuest Furthers Client Commitment with Completion of SAS 70 Audit and 2006 Customer Satisfaction Survey
Back to News ReleasesBased on the American Institute of Certified Public Accountants’ (AICPA) Statement on Auditing Standard (SAS) No. 70, the audit was conducted in January 2007 by a nationally-recognized independent auditing firm. The service auditor’s review of SciQuest’s general controls supporting the company’s SelectSite and HigherMarkets Solutions was published in a Type I report addressing the control activities that have been implemented to ensure SciQuest’s control objectives are met. The report also addresses all five components of internal control outlined in the Sarbanes-Oxley legislation, namely the control environment, risk assessment activities, control activities, information and communication systems, and monitoring activities.
“Our completion of a SAS 70 audit is an extension of what we do as a solutions provider – enhancing internal processes while providing a high level of comfort and trust through quality solutions,” said Jamie Duke, COO of SciQuest. “Not only is this audit a competitive differentiator, it also validates our commitment to continually set and exceed higher standards. The plans for an annual Type II audit are being laid to further ensure that our operating and information technology control objectives are continually met.”
As part of the company’s customer commitment, SciQuest conducts an annual Customer Satisfaction Survey that provides a forum for users to share their feedback. More than 96 percent of respondents to the 2006 survey indicated they would recommend SciQuest to a colleague or friend and over 97 percent responded that they are satisfied or very satisfied with SciQuest. Overall, SciQuest continues to see strong ratings for its products, global professional services and customer support.
“We understand that providing a high quality product that meets the needs of our users is an essential component of customer service and more than 99 percent of survey respondents agree that they are receiving quality products from SciQuest,” stated Beth Thoresen, director of product support and operations at SciQuest. “In our served markets, positive references are also an important key to success and, as such, we hold every employee accountable for the satisfaction of our customers. Our annual survey is an important validation of our internal tools to ensure customer satisfaction remains high all year long.”
About SciQuest
SciQuest provides on-demand supplier enablement and procurement
automation solutions that reduce operating costs, drive end-user
adoption, bring more spend under management and increase visibility
into organization-wide spending. Through SciQuest solutions, organizations
gain immediate cost savings and rapid ROI.
Organizations can quickly enable a critical mass of suppliers through the SciQuest Supplier Network (SQSN) and leverage SciQuest Managed Services to fully manage catalog data and order delivery on an ongoing basis, significantly reducing the need for in-house IT and support resources. With an integrated supplier base, organizations can maximize on-contract spending and gain real-time visibility and reporting capabilities throughout the entire order process. In addition to a source-to-settle suite of e-procurement applications, SciQuest also offers supplier and order management modules that seamlessly integrate with existing ERP and enterprise financial systems, driving greater return from existing investments.
For more information about SciQuest, please visit www.sciquest.com, or call 919.659.2100.
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SciQuest and SelectSite are registered trademarks of SciQuest, Inc. HigherMarkets is a trademark of SciQuest, Inc.
Media Contact:Laura Grover
919.659.2159